Frequently Asked Questions
Everything you need to know about our premium water filtration systems.
How long do the replacement filter cartridges last?
Each Tappwater cartridge is designed to filter approximately 400 gallons of water, which typically lasts a household of four about 3 months.
Will these filters fit my existing kitchen faucet?
Our systems are compatible with 95% of standard faucets. We include a set of two universal adapters with every order to ensure a leak-free fit.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders over $50 within the contiguous United States. Orders are typically processed within 24 hours and delivered in 3-5 business days.
Can I return the product if I am not satisfied?
Yes, we offer a 30-day risk-free trial. If you are not completely satisfied with the taste and quality of your water, you can return the unit for a full refund.
What contaminants does the Tappwater system remove?
Our advanced 5-stage filtration technology removes 99% of lead, chlorine, microplastics, and over 80 other common tap water contaminants while retaining essential minerals.
Do you offer a subscription service for replacement filters?
Absolutely. You can sign up for our 'Refresh' subscription to save 15% on all cartridges and have them delivered automatically to your door every 3 or 6 months.